Shipping policy
At amaralane , we are committed to delivering your order safely and efficiently. This Shipping Policy explains our processing times, shipping methods, and delivery expectations.
Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
After your order is processed, it will be shipped and you will receive a confirmation email with tracking information.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time & Delivery Estimates
Estimated delivery times:
United States: 5–10 business days
Delivery times are estimates and may vary depending on your location, customs processing, and carrier delays.
Shipping Cost
Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can track your order anytime using the tracking link provided or by visiting:
https://amaralane.com/pages/track-order
Please allow 1–3 business days for tracking information to update.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
amaralane is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
Delayed or Lost Packages
If your package is delayed or lost in transit, please contact us at:
support@amaralane.com
We will work with the shipping carrier to resolve the issue.
Marked as Delivered but Not Received
If your tracking information shows "Delivered" but you did not receive the package, please:
Check with household members or neighbors
Check your mailbox and delivery area
Contact the shipping carrier
If you still cannot locate your package, contact us for assistance.
International Shipping
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
Contact Information
Email: support@amaralane.com
Phone: +1 (832) 234-6308
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (Central Time – CST)